Hacienda El Santuario San Miguel de Allende

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Hacienda El Santuario San Miguel de Allende

9.6

Exceptional

117 reviews

Location

Based on 117 reviews

9.4

010

Free WiFi

Based on 117 reviews

9.2

010

Comfort

Based on 117 reviews

8.8

010

Facilities

Based on 117 reviews

8.7

010

Cleanliness

Based on 117 reviews

8.7

010

Staff

Based on 117 reviews

8.5

010

Paid WiFi

Based on 117 reviews

8.1

010

Value for money

Based on 117 reviews

7.9

010

Breakfast

Based on 117 reviews

7.5

010

Kelly

9/10

United States

FAMILY_WITH_YOUNG_CHILDREN

December 30, 2025

Stunning property in the most beautiful place!

What guests loved:

The location was incredible on the prettiest street in SMA and the property is stunning! Our room was so beautiful and comfortable. The restaurant was delicious, the fresh onsite juices were a huge pl...

Areas for improvement:

I don’t have any complaints, but one thing I will just note is that the sound proofing on the room doors was pretty poor, but it didn’t detract from our stay at all!

Melissa

10/10

United States

GROUP

August 24, 2025

Incredible warm, cozy and beautiful hotel in a great location!

What guests loved:

This is one of the most charming hotels I have ever stayed in. The old colonial feel is exactly what we were looking for in San Miguel.

Areas for improvement:

We needed more variety at breakfast with a 4 day stay. The food was excellent. Just needed a bit more choices.

Maria

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

July 5, 2025

Awesome

What guests loved:

Everyone was very accommodating - food excellent and service as well

Areas for improvement:

Low water pressure in the shower

Gail

9/10

United States

YOUNG_COUPLE

February 27, 2025

A lovely hotel in a great location. Just 2 blocks to the main plaza.

What guests loved:

Our room was charming and we enjoyed sitting out in the rooftop patio.

Areas for improvement:

The steps! I’m not in the best shape

Jack

9/10

United States

GROUP

January 8, 2025

Beautiful Property, Great Location in San Miguel de Allende

What guests loved:

The property is beautiful. The location is perfect. The onsite bar and bartender were fun. Housekeeping was great.

Areas for improvement:

Front Desk staff could be more warm and friendly.

Stephannie

10/10

United States

YOUNG_COUPLE

December 10, 2024

We enjoyed our stay. It was a short stay but very enjoyable. The service was amazing. Everyone was very friendly and att

What guests loved:

The location was perfect. Food and drinks were amazing service was exceptional.

Hector

9/10

United States

YOUNG_COUPLE

November 28, 2024

It was great!

What guests loved:

The location was incredibly convenient as we were able to walk everywhere. We really loved that.

Areas for improvement:

The front desk could’ve done a better job at communicating with me about the status of my taxi. Since taxis are not parked directly outside, I requested 1 hour in advance to the front desk if they cou...

Sonia

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

November 12, 2024

What guests loved:

Our room was beautiful, the entire property is amazing and the location is perfect, I would stay there again for sure.

Areas for improvement:

I would of like for the sofa bed to be more comfortable, the mattress was really had compare to the main bed.

Yone

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

September 17, 2024

Wonderful experience. I true gem.

What guests loved:

Excellent location. Walking distance to many restaurants, art galleries, museums, shopping. The food at the hotel was excellent. All the staff was very attentive. The room/bed was very comfortable.

Lsquare

10/10

Canada

GROUP

November 28, 2023

Excellent stay. Beautiful property in a very convenient location, close to everything.

What guests loved:

The staff was extremely friendly and helpful. We called earlier with an adjustment and they were very prompt to help us.